First letter to users

  Dear user,

  Welcome!

  Before setting up, please make sure that the camera has enough battery power in which you will see the blue indicator light after the camera is turned on. If the indicator light is red or blinking red, it means the camera is in low battery mode. In this case, you can use a 5V charger to charge the camera first. The camera indicates a yellow light for charging and a green light for a full charge. It will take 6~8 hours to fully charge the camera.

  Next, below are the connecting steps for you. You can also visit the link to follow the steps in the video to add your camera to the app: https://youtu.be/ejij83r4ZI0 (YouTube channel: VicoHome)

  Make the camera enter QR code scanning mode.

  Press and hold the camera power button for about 3s to turn it on. When it is on, you can hear a startup sound and see the blue light on. Confirm the camera enters the scanning mode: when the camera is in the scanning mode, you will hear a repeated “Ding Dong Ding Dong” sound and see the flashing blue light at the same time. Usually, the camera without network configuration can get into scanning mode automatically after it is turned on. If it fails to enter the scanning mode automatically, you can double-click the camera’s power button to manually make it enter the scanning mode.

  Prepare Wi-Fi network QR code using the app.

  Open the app, tap “Add Camera Now”. Or tap the “+” icon on the top right and then tap “Add a new camera”. Follow the prompts until you enter the “Select Wi-Fi for the camera” page. Select Wi-Fi, or manually enter the name of your Wi-Fi, and then enter the password of the Wi-Fi to generate the WiFi network QR code. Please note that the camera only supports 2.4G Wi-Fi.

  Take the camera to scan the generated QR code

  Take the camera to scan the generated QR code. If the camera successfully scans the QR code, it will make a beep sound “Ding”. Please make sure the camera’s lens is clean. The QR code should be 6~12 inches (15~30 cm) in front of the camera. You can slowly move the camera back and forth to adjust the distance to get the best focus. Please scan the QR code in an environment that is not too bright or too dark.

  Name the camera and set a location for the camera

  Name your camera and choose/add/edit the location where the camera will be installed.

  Automatic Camera Upgrade

  Usually, the camera will automatically upgrade the firmware to the latest version after being added to the app, so please wait for a while. After the camera is upgraded, you will see the added camera on the homepage.

  Once your camera is successfully set up, you can mount it to a suitable location.

  If you encounter any problems in this process, please let us know.

Best Regards, VicoHome Support Team

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