How to use Awareness Service Redeem Code
Step 1: Step 2: Step 3:
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How to turn on the device
Battery device Please long press the power button until the device emits a tip sound. Plug-in devicePlease connect to a power source until you hear an alert sound from the device and it completes the rotation…
Scan the QR code on the device with your phone to confirm the device model
Please rotate the body to check if there is a QR code on the shell. If the QR code is not found on the shell, please move the rubber plug of the camera body and check whether there is a QR code under it. If the QR code is not on the outer shell or
Scan the QR code on the device with your phone to confirm the device model Read More »
How to submit feedback
Dear user In case you may need the instruction to add your camera to VicoHome, here we come. We’ve prepared the adding camera help article for you. You can follow the below steps to find it: 1. Tap the “Add Camera Now” button, or tap the “?” button and then tap the “Add a new
First letter to users
Dear user， Welcome！ Before setting up, please make sure that the camera has enough battery power in which you will see the blue indicator light after the camera is turned on. If the indicator light is red or blinking red, it means the camera is in low battery mode. In this case, you can use