Where is the cloud video storage?

How to Access the Cloud Video Storage?

Please open the app > tap “Library” to access cloud videos recorded by your smart security device.

How is Your Privacy Protected?

We understand the importance of privacy and want to give you peace of mind when it comes to storing your video footage in the cloud. That’s why we prioritize the following privacy measures:

  • Strong Data Encryption: Your videos are encrypted using industry-standard protocols before they are stored in the cloud. This ensures that only you can access and view the footage, providing an extra layer of protection against unauthorized access.
  • Secure Access and Control: As the admin user, you retain full ownership and control over your cloud video footage. We will never access, view, or use your videos without your explicit permission. You are in complete control of who can access your stored videos.
  • Flexible Data Retention: You can customize the recording duration, ranging from 10 seconds to up to 3 minutes (up to 3 minutes is the premium “Auto” feature and is only available through a paid subscription). Additionally, you can subscribe to different plans to extend your cloud video storage capacity for up to 60 days with a maximum storage limit of 10GB. As the admin user, you also have the freedom to manually delete videos according to your preferences at any time, providing you with complete control over your stored footage.
  • Trusted Cloud Service Provider: We have partnered with renowned cloud service provider AWS, known for their robust security practices and compliance certifications. Rest assured that your videos are stored on highly secure servers operated by a trusted and reliable industry leader.
  • Transparent Privacy Policies: Our privacy policies are clear and transparent, outlining how your data is handled. We respect your privacy and will not share or sell your videos to third parties without your explicit consent.
  • Compliance with Privacy Regulations: We comply with applicable privacy regulations, such as GDPR or CCPA. Your rights as a data subject are respected, and you have the ability to exercise your data rights, including access, rectification, and deletion.
  • With these privacy measures in place, we are committed to ensuring the security and privacy of your video footage. You can trust us to safeguard your videos while providing you with convenient and accessible cloud video storage.

Does it take up your phone storage?

No, cloud video storage does not consume the storage space on your phone. Unlike local storage, where video files are saved directly on your device, cloud video storage stores the video footage on remote servers in the cloud. This means that the videos are stored off-site, and they do not occupy space on your phone’s internal storage or memory.

Cloud Video Storage vs. iPhone’s iCloud Service

It’s worth noting that cloud video storage is different from the iPhone’s iCloud service. While iCloud is a cloud storage service provided by Apple for various purposes, including device backups and file storage, cloud video storage specifically refers to the practice of securely storing video footage from your smart security device. Cloud video storage services, such as the one offered by VicoHome, are designed to cater specifically to the needs of smart security device users. These services provide dedicated storage space for video recordings, ensuring easy access, remote playback, and enhanced security for your surveillance footage.

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