Choose Installation Location
1.Before setup, carefully select the most suitable location. Remember that the camera requires a power outlet for operation, so make sure one is within easy reach. Additionally, ensure that the camera is within cable reach of your router.
Connect Ethernet Cable
2.Connect one end of the Ethernet cable to the camera’s Ethernet port and the other end to the router’s Ethernet port.
Power on and Enter Pairing Mode
3.Connect your camera to the power outlet using the provided cable. Once plugged in, the camera will automatically power on with a startup sound.
4.Wait for the camera to enter pairing mode automatically: After powering on, the camera will perform a pan-tilt calibration. Following this, it will enter pairing mode automatically, indicated by a continuous ‘Ding Dong Ding Dong’ sound.
Note: During the first-time setup, the camera should enter pairing mode automatically. If not, either press and hold the reset button or use the provided pin to poke the reset hole, both located near the MicroSD card slot.
Connection Methods
Before proceeding to App Setup, note that there are two ways to add your camera to the app:
- Bluetooth Connection (Fastest, Recommended)
- QR Code Connection (Alternative when Bluetooth is not available, fails, or for devices that do not support Bluetooth Connection)
App Setup
5.Enable Bluetooth for your phone and for the app in your phone’s settings.
Note: For Android phones, enabling Bluetooth on the device is sufficient. For iOS phones, make sure to also grant the app permission to use Bluetooth.
6.Ensure your phone and the camera are connected to the same router. This will allow you to use Bluetooth Connection.
7.Open the app.
8.Tap “Add camera now” and follow the in-app instructions to connect the camera to a Wi-Fi network.
9.Once connected, name your camera and set its location for easy identification and quick filtering.
Final Configurations
10.On the app’s homepage, tap on the “setting” icon – Settings icon.PNG to set your preferences for motion tracking, motion detection, notifications, recordings, alarms, and any other features.
Troubleshooting
If you face any setup issues, please submit a feedback ticket with relevant details to help our support team provide targeted and effective assistance. While not all information is required, the more you provide, the better. Possible details include:
- Indicator light color.
- Sounds from the camera.
- Error messages (displayed or announced).
- A brief description or a video of your steps, or any applicable screenshots.